During the limited time of my stay for post-surgery services, I feel I received competent, professional occupational therapy and physical therapy. I believe the therapy staff was attentive and professional toward me. Likewise, I believe the staff at The Woods on French Creek was attentive and caring for my needs during my stay.
Michael
My stay at The Woods at French Creek was 84 days. The staff from office, to nurses, STNA's, therapists, and housekeeping were always with a smile on their faces, always pleased to help in any way they could...I do recommend The Woods as a good place to recuperate.
Clara
I liked my room. It was spacious and kept clean. Lots of sunlight came in the window and made it cheerful. The food was good and there was variety to the meals. Physical therapy was good for me. I was walking well by the end of the week. The staff was overall very good, kind, and courteous...I was helped in a professional manner.
My stay here was pleasant because of the staff. Good people - all smiles and good manners.
Staff was very nice and professional. Made new friends and will return to visit. If services are ever needed in the future I will return if available.
On Christmas Day I fell and broke my ankle and was taken to Cleveland Clinic at Avon Hospital. After six days I went to Woods at French Creek. I started working with people slow at first. When things were going good my outlook changed and I started working harder.
Overall it was a positive experience. This was our family's first time working with a nursing home and we were pleasantly surprised at the level of care Lewis received while here for rehabilitation. The staff was very kind and quite patient with our grumpy gus and he wanted to extend special thanks to Markida and Robin, both provided special one-on-one care that really made a difference in Lewis' healing process. We are excited to bring him home, and though we hope we don't see you again for treatment, it is a comfort to know this wonderful place is available.
Lewis
I'm very satisfied with my therapy. I received from Brendine and Jes. Brendine really brought out the best in me - I feel great. Thank you to both of you in the great therapy department.
Friendly, helpful staff. Not afraid to encourage Mark to move forward in his physical endeavors. They met his needs. Clean facility.
My father has been here since the facility opened. The facility has been very kind, I know he can be a handful and I am very thankful. They take good care of him. The Woods on French Creek is always clean and people are very friendly.
I will miss the people here at French Creek. I believe they went above and beyond to try to help me. Now that I'm leaving I'm using the stairs and pick up my feet. They aides always had a smile on their face and ready to serve.
I had a very enjoyable stay at French Creek, especially the administrative staff.
My mother was actually happy and enjoyed her stay. She thrived here and improved greatly. The staff was pleasant and easy to work with. This is one of many rehabs she has been in and the first we recommend.
Anonymous
Very good. Many thanks to everyone.
Thanks to ALL at The Woods I think of but most of all the girls. They were very courteous and really cared. Only the staff and workers get me through this.
Again many thanks and I will be sure to come see the girls!
Also, thanks to the therapy. All were very courteous and really helped my knee.
After back surgery, and experiencing a stint in ICU I cam here without knowing anything. I was confused and dazed, weak.
With all the help from everyone, I am going home tomorrow. I will need some help at home but not for long.
The nurses, STNAs, housekeeping, social services, therapy, just all of you, I thank you. I have enjoyed being here, and I will be telling everyone about this excellent facility!
You have a gem here, and it's located in the perfect place!"
All the staff, nurses, STNAs, physical therapy and housekeeping ALL do a superior job. The entire staff was concerned about me!
Very good first impression, all of the staff were knowledgeable and would go out of their way to make you comfortable! It was very easy to get to know all the residents & especially the people with similar issues and treatment.
I loved it here, I had. wonderful care. Everyone was very nice. All of the ones that I came in contact with. It is kept very clean. The food is kept very clean. The flowers out front are beautiful.
I don't think that I can say enough about the staff at The Woods at French Creek. They all go above and beyond two make the residents comfortable and happy I don't think the courtesy stops. The excellence goes from the housekeeping, maintenance, food service, therapy, nursing, every service there is. Thank you!
Everything was outstanding.
This is my 2nd stay at this facility I was professionally cared for plus a generous helping of love. Nurses are warm and caring and very attentive. While I am ill, there is no where I'd rather be.
My stay here of 4 weeks was my third in a year... The nurses and STNAs were always pleasant and helpful. Food had improved. Especially the therapy group helped me to walk some distance, first time in almost a year. Each person treated like an individual, not a group.
Everyone we met was totally awesome! Everyday!! Tom was very sick when we got discharged from the hospital and everyone that took care of him did so with such a caring and attentive attitude that reflected in their passion for their residents - not just a job! I knew that Tom would get excellent care and my fears and worries for him would not be an issue. We thank God every day for everyone here at The Woods on French Creek'!
The staff is friendly and helpful. I enjoy my stay and therapy. I would recommend The Woods at French Creek to all my friends.
My experience was a very good one, the staff were all very helpful and kind they were very patient with me. They reassured me that I was doing well and gave me a lot of support. I never had to wait long after I pressed my light on. I enjoyed my stay and would come back if needed which I hope I never do have to.
The staff has treated me with kindness. Food services is excellent; if you ask for something from the kitchen someone will get it for you. Staff … always has time to talk to you.
Everyone was caring from the nurse aide to the occupational therapist to the nurses to the cleaning people, just everyone I came into contact with.
I like the friendliness, thoughtfulness and caring of the staff. They go out of their way to make sure you were doing well. My husband had been in 3 nursing homes last year before he passed away. The Woods on French Creek is so far superior to any of them. Everyone helps you, whether it is his or her job to do it. They all work together. As in every business, there are those people who really excel! Told Marquese she should be cloned! PT and OT were enjoyable … and effective. Thanks for rehabbing me!
I had a great time here...Food was good...The physical therapy team was excellent. Well educated and lots of fun. And lastly the medical team - well rounded and knew their stuff.
Be sure, if I ever need rehab again, it's here I will come.
Thanks to the staff I'm able to leave. My thanks to the staff!!
Everyone is very friendly and helpful. Coffee here is great! Robin is excellent! Very knowledgeable and helpful. Food is very good, nutritious, and filling. Room is spacious and clean. Enjoyed visits. nurses and STNA's are fantastic. Complaints about anything. Thank you for excellent care!!
Altogether excellent. I would recommend to anyone. Loved the care I got. Everyone was so nice.
Love coming here! Clean and peaceful! Very good care and the girls treated me good. Fourth time I have had care here. Will come again!!
Therapy was very good. Treated my knee with good care!
Everyone here did a great job caring for me and I am very appreciative. My therapists were excellent and I had a good stay. All of the nurses always helped me and treated me well.
My experience at The Woods has been the most memorable ever. I was so impressed with the professionals that took care of my needs. The physical therapist and the occupational therapist were so helpful to get me moving again. I can't say enough about your nursing staff. Caring and helping with anything. They were all terrific! I was so impressed with the cleanliness of the facility. I will recommend The Woods to everyone and come back if needed.
Although all of the staff were courteous and professional, I want to mention Markida, RN. She always goes above and beyond for patients. She demonstrates the utmost professionalism and compassion. Markida is always cheerful and lifted my spirits on many occasions when I was feeling down. Nursing is truly her calling.
People and staff are excellent. Always friendly...These people went above and beyond to help those in need of assistance. I would rate the entire PT dept 1000%. Very caring and did a super job. I can't say enough about how wonderful they are!
I could not be happier with my stay at The Woods on French Creek. Everyone from the Nurses, The Aides, The Food Servers and The Room Cleaners were fantastic and very pleasant. The therapy people were the best and you should be proud of your team. I would recommend this facility to anyone.
Special recognition and Thanks should be given to Brennon, Jes and Robert in Therapy!
David
Everyone, and I do mean EVERYONE, was very pleasant and good at their jobs! I learned about The Woods on French Creek from the Cleveland Clinic Hospital. I give therapy a Excellent +++ rating! I could not be happier with my stay at The Woods. Everyone from the nurses, the aides, the food servers and the room cleaners were fantastic and very pleasant. The therapy people were the best and you should be proud of the team. I would recommend this facility to anyone!
David P.
I am very thankful for every single one of you. You endure so much. Thank you for your patience, sacrifice and compassion, God Bless.
Thank you for all your hard work and dedication. You are true heroes. You make such a big difference in the world and it's a better place because you're in it.
I could be here forever writing about how amazing everyone here rocks. However, I am ready to go home! Thank you all for your hard work and dedication. You are appreciated more than you will ever know.
Clarissa
I really did appreciate your therapy. It was very good, really. I am very thankful for everyone there.
Samria R.
My experience at French Creek have been very enjoyable for me and my family. All of the help here are very caring and helpful. Some of you are very special, you know who you are! So thankful for all the special care. Your girls are fantastic! Don't want to come back, but if I needed to I would. Thank you so much for a great facility. Your caring patient,
Carol F.
I was here for about five weeks. Everything was good in all areas from Nursing to Therapy, and all in between. All the people are friendly in welcoming me. If I am a patient of the Cleveland Clinic or ever need to come back, I would return with no doubt. I would also recommend you to anyone I know that is in the area.
Daryll
I had a very good experience in therapy at The Woods. They were very patient and thoughtful getting me back on my feet. I got back in my shoes and could walk out.. wow! I appreciate their help and encouragement. I had a personal room just every day. Thanks for the blanket to remember you by.
Judy S.
Everything here was great. The staff was nice, the service was great and the therapy team was extra great. I would recommend a stay here to anyone.
Sharon
My experience at The Woods on French Creek was very pleasurable - everyone is so caring and special. All special people. I love everybody and I will miss them. So kind and caring! Love,
Pat B.