A Heartfelt Letter to Our Staff

_{January 5, 2023}
All of us at The Woods on French Creek were humbled to receive the following letter from a recent family. It touches our hearts to feel the true impact our care has on residents and families alike. We know that finding a long-term care facility can be difficult, and we thank you for entrusting us with your care.

"This facility is way above the rest. From the time you enter, you're greeted by Jasmine with the sweetest tone of voice as well as a large smile. Nurses Deborah, Chad, Shelby, and Hannah, as well as LPN, Tania, and aides, Crystal, Maggie and Megan, treated everyone with care, kindness and very professionalism. I have gone there at different times of the day, different shifts, and different days of the week, and the experience has always been the same; fantastic. Mom needed skilled care and both the PT Department as well as OT were extremely helpful. The professional team, Stephen, Sophia and Brinden, is second to none. Nothing can be done without the relentless efforts of the Social Worker, Melisa Conrad. I can not thank her enough.

John, the MDS, was very helpful with insurance and the appeal process. The Admissions Director, Rachel Holliday, made the admissions process so easy. The place is always clean with no odor. Thanks to Dee and others for doing a great job. This says a lot about the Housekeeping Supervisor, Delia Diaz. The care from the LPNs, like Tania and others, was greatly appreciated. This is due to the leadership of the Director of Nursing, Jennifer Mounts. The Nutrition Department under the leadership of Traci with her team of cooks, like Lynn, and aides, like Meagan, offer great and tasty meals. Better than 5-star restaurants. They even brought a live singer, Chris, for activity time. Thank you, Angela, for doing a great job in activities.

This 75-bed skilled nursing and rehabilitation center is in the heart of Avon, Ohio. You can schedule a tour. If you're looking for services like Chronic Disease Management, Physical or Occupational Therapy, Audiology services, complex wound care, skilled nursing, short-term rehabilitation, long-term care, respite care, hospice care and much more. I recommend The Woods on French Creek hands down. It takes great leadership to run a team, and the Administrator, Mr. Alec Walker, is probably the best I have ever experienced because my visits every single time had the same outcome; GREAT."

- Freddie A

Learn more about resident life at The Woods on French Creek through the testimonials of our residents and their families. Click the button below to read more.

Testimonials